Privacy Policy
Effective Date: 21/07/2025 Sprint City ("we", "us", "our"), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our courier services or visit our website.
1. Information We Collect:
We collect the following types of personal information, full name, email address, phone number and addresses.
Information Collected Automatically: IP address, Browser and device type, Pages visited on our website, Time and date of visits, Cookies and similar tracking technologies, Optional Data: Feedback.
2. How We Use Your Information We use your data to:
Communicate order updates and service information.
Prevent fraud and enforce our Terms and Conditions Comply with legal obligations.
3. Sharing your information, We may share your data with:
Delivery partners and/or subcontractors to fulfill courier services.
Government authorities or law enforcement, where required by law.
We do not sell or give your personal information to third parties for marketing.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and enable certain features. You can control or disable cookies via your browser settings.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal, tax, or regulatory requirements.
6. Data Security
We take technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you, correct or update your information, request deletion of your data.
To exercise these rights, contact us.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors. If we learn that a child has provided us with personal information, we will delete it immediately.
9. International Transfers
If you are located outside of United Kingdom you cannot use our services for bookings outside of United Kingdom unless your bookings are within United Kingdom (England, Scotland, Wales and Northern Ireland)
Your data may be transferred to and processed in Manchester, England where our servers are located. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review the policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, email us at: support@sprintcity.co.uk